JO
Jose O
1 reviews | Active since Jul 2015
02 Jul 2015, 21:14
DSTV GLOBO CHANNEL 528
<br> Why did DSTV drop GLOBO channel 528, and give 3 **** channels, this is not what we are paying for. We will put a petition in the portuguese community newspaper for all portuguese subscribers to cancel their DSTV portuguese bouquet if it is not restore soonest. It is like taking away channel 201 from the rugby loving subscribers, or channel 203. How difficult is it to renew the contract. We have had this channel for 16 years, and TV without this channel is like ESKOM's load shedding, blackout!!!!!!<br> <br> #we_want_globo_NOW
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DStv (MultiChoice)'s replyOfficial
05 Jul 2015, 15:23Hello jmorfao,
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
TV Globo will no longer be available on your DStv Portuguese package as our contract with this channel has come to an end.
We are pleased to inform you that we will be adding the following cannels to DStv Portuguese package,TV Record will be on DStv channel 515,Telemundo will be on DStv channel 507and Eva will be on DStv channel 508.
Your concerns will be escalated to the relevant department for consideration.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
TV Globo will no longer be available on your DStv Portuguese package as our contract with this channel has come to an end.
We are pleased to inform you that we will be adding the following cannels to DStv Portuguese package,TV Record will be on DStv channel 515,Telemundo will be on DStv channel 507and Eva will be on DStv channel 508.
Your concerns will be escalated to the relevant department for consideration.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply05 Jul 2015, 15:23
Official
Hello jmorfao,
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
TV Globo will no longer be available on your DStv Portuguese package as our contract with this channel has come to an end.
We are pleased to inform you that we will be adding the following cannels to DStv Portuguese package,TV Record will be on DStv channel 515,Telemundo will be on DStv channel 507and Eva will be on DStv channel 508.
Your concerns will be escalated to the relevant department for consideration.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
TV Globo will no longer be available on your DStv Portuguese package as our contract with this channel has come to an end.
We are pleased to inform you that we will be adding the following cannels to DStv Portuguese package,TV Record will be on DStv channel 515,Telemundo will be on DStv channel 507and Eva will be on DStv channel 508.
Your concerns will be escalated to the relevant department for consideration.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert