dstv giving me the run around
<p>I phoned dstv on the 10 april enquiring if my account is paid up they tell me everything is up to date i get a text message yesterday stating that i am in arrears i phone dstv telling them if i can make a cash payment they tell me no due to it being a debit order i need to deposit the money in to my account and then call them to debit my account i do exactly what i was told yesterday only to be told they have to wait 5 days in order to do it i phoned this morning the lady tells me i am not in arrears i tell her to rectify it she tells me about 5 days again i ask for the supervisor she or he is busy no decency to even call me back dstv records all their calls listen to the different feedbacks i got you would be dumbfounded for such a big company your service is pathetic train your staff to speak as one stop giving conflicting stories i am utterly disgusted with dstv cannot wait to pay you guys finish and cancell my subscription</p>
Dear Shaheen Aboo
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Dear Shaheen Aboo
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Good day Shaheen
As per our telephonic conversation , billing has been advised.
I will follow up with the team and provide feedback.
Thank you
Girly
Good day Shaheen
As per our telephonic conversation , billing has been advised.
I will follow up with the team and provide feedback.
Thank you
Girly
