SM
Shamitha M

1 reviews | Active since May 2018

02 May 2018, 10:54

Dstv gives new meaning to incompetence

Should anyone be considering the Pricelock plan from Dstv, please, think again. We have had issues from the beginning, and are only met with incompetence. Firstly, we have been double billed more than once, yet it's a pricelock plan, and each time we have to face *********** people to explain why we should not be billed that amount. Now, we had the money debited from our account for May and then had services disconnected. It's been 24 hours and still no help!!! Ridiculous to deal with this! Won't ever recommend Dstv to anyone!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 May 2018, 15:23
Official

Dear Shamitha Mahadeo,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team