RH
Retief H

1 reviews | Active since Dec 2019

23 Dec 2019, 13:45

DSTv getting more expensive month on month, increse by 100% escalation EVERY MONTH!!!

PRICE LOCK went well for 24 months - R880 per month All of a sudden I pay more each month and after a couple of telephone calls I do not get answers or feedback why this is happening!! Oct - R972 (In order as I do make use of another unit from time to time) Nov- R1495!! Dec R2708 !!! Ridiculous!!! No one explains or phone me with an answer. PLEASE HELP!! I did mention this morning while I tried to get an answer that I am going to reverse the debit order of R2'708 ( Who in their right mind as an individual pays this for DSTV???) There will be hell to play if they cut the signal as they owe my money!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Dec 2019, 13:55
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
RH
Retief H's update23 Dec 2019, 14:02
Reviewer Update
Thank you much appreciated. Please note that I will by reversing my debitorder of December 2019 as I am always prepared to come to an agreement who then owe who. I need to mention that the Customer Service staff is very helpful but does not have the authority to refund.