1 reviews | Active since Dec 2009
DSTV Gets it Wrong Again
<p>Dear reader</p> <p> </p> <p>See my two previous posts about DSTV.</p> <p>We have now resolved the one month discrepancy and I have received a credit from Multichoice (still to confirm this on my account).</p> <p>Now I HAVE RECORDED MY PHONE CALLS WITH MULTICHOICE REGARDING THIS , and they did state they weren't putting through an annual debit order. Surprise surprise this morning the debit order for R3712.50 went through and failed as I said it would as I transferred my money out in anticipation of this happening.</p> <p>BUT NOW I WANT TO KNOW WHO WILL REFUND MY R100 BANK CHARGE FOR THE FAILED DEBIT ORDER.</p> <p> </p> <p>Multichoice, please have someone senior contact me. I will gladly forward recorded calls for you.</p> <p> </p>
Dear Pierre
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Pierre
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Pierre
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We tried contacting you today to no avail.
Please confirm the convenient time we can contact you again between 8h00 - 16h00 to assist you.
Kind regards
Lebogang
Best regards,
Dear Pierre
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
We tried contacting you today to no avail.
Please confirm the convenient time we can contact you again between 8h00 - 16h00 to assist you.
Kind regards
Lebogang
Best regards,
Hello Lebogang
Any time between 8am and 4pm is fine. Unfortunately today was meetings so I was unable to answer when you called.
Hello Lebogang
Any time between 8am and 4pm is fine. Unfortunately today was meetings so I was unable to answer when you called.
Dear Pierre
Thank you for taking our call today.
As discussed, we have credited your DStv account with R100 for the unpaid D\O.
The account is paid until the 2nd July and reflects a credit of R429.
Once again please accept our apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Kind regards
Lebogang
Best regards,
Dear Pierre
Thank you for taking our call today.
As discussed, we have credited your DStv account with R100 for the unpaid D\O.
The account is paid until the 2nd July and reflects a credit of R429.
Once again please accept our apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Kind regards
Lebogang
Best regards,