DSTV.....Get Your Promised Self Service Systems Op

The Holiday Switch option does not work!<br> Complaint (1)<br> I have wasted so much valuable time trying to get your self service option to work with no avail....I contacted the DSTV Customer Call Centre and they manually did the switch and when i told them that that The Self Service Holiday Switch service does not work they told me that there is a problem with it.Why on earth dont you tell customers that there is a problem,Bad customer communication,very disappointing<br> Complaint (2)<br> When one uses the streaming options on your web site...you are watching a series or a movie and you are interrupted by \buffering"the system returns one to the beginning of the movie.....when one streams from Netflix or Hula one carries on from where one left off.How come the competition can get it right and you cant????? Disillusioned and Frustrated Customer ......I doubt if you will respond as I have tried this help line before and have had no reaction......anyway off to \""Hello Peter"""