LP
Lourens P

1 reviews | Active since Oct 2023

23 Oct 2023, 12:12

DSTV Funeral policy for free levied R92 how do this happen

Person contact me to note that DSTV provide free funeral cover. After a long explanation by the call centre agent noting the free cover and I noted that I do not want to pay anything extra he told me everything is correct. Said no extra payable for the funeral cover. Thought it was a great add on service for free. To my surprise my account was debited with 3 months subscription cover of R92.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Oct 2023, 12:16
Official
Hi Lourens, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team