kR
kashin R

1 reviews | Active since Nov 2012

04 Mar 2015, 09:55

DSTV - FULL OF ****

I GOT A DEBIT ORDER ON MY ACCOUNT THAT GOES OFF ON THE 28 OF THE MONTH <br> 1 . THE DEBIT ORDER COMES OUT ON THE 1 OF THE NEW MONTH <br> 2 . I GOT MONEY IN MY ACCOUNT AND I GOT A SMS THAT DEBIT ORDER NEVER GO THRU<br> AND IM SPEAKING TO A AGENT , HE SAYS THIS THE BANKS FAULT , I STOCK TO THE BANK , FUNNY ALL OTHER DEBIT ORDER WENT THRU BUT NOT DSTV

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Mar 2015, 21:48
Official
Hello kashin,

We advise that if your debit order date falls on a Sunday or public holiday it will only deduct on the next day from your bank. This unfortunately is out of our control.

We apologise for any inconvenience caused.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Warm Regards

Kristel