EM
Elize M
1 reviews | Active since Nov 2013
31 Dec 2015, 16:31
Dstv ****TUP
Can't wait to debit money from my account but need to phone every 2nd day to reconnect my service. Accounts department will phone me but NOTHING. Debit the wrong amount. <br> Will allocate my query but can't promise.<br> Have sent thru bank statements everything<br> To 6 people and tell me I need to wait. Hold on every second day for more than 20 min. GATVOL FOR THEM. SERVICE ARE UP TO ***
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Replies (1)
DStv (MultiChoice)'s replyOfficial
01 Jan 2016, 10:50Hello elize-tian,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply01 Jan 2016, 10:50
Official
Hello elize-tian,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team