CF
Christie F

1 reviews | Active since Jan 2014

17 Nov 2020, 17:43

DSTV frustration and bad service.

Most frustrating. Switching holiday home on and off will drive you mad. I am constantly referred to the app and Whatsapp. Both don't work.

You keep on the phone for hours, going in circles, give you ID, then keep on giving 1,2,3 but necmver get to an assistant to help you.

Eventually when you get through, you have to repeat your ID and all detail. They have it on screen, but you repeat it all at your cost, time and money.

I tried to have the PVR switched on. Could not get that right after 2 week. Most frustrating.

I pay them good money with a debit order, but the service is horrific. Just do what we ask!

Sort out the app, don't change it again, and meke it work! Sort out the, Whatsapp and make it WORK!

NO SERVICE, JUST FRUSTRATION.

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