Dstv frustration.

Went into Centurion centre for a swop of faulty decoder and my services has been messed up. Extra view on my secondary decoder that was replaced no longer works, my primary viewing messed up. Spend over 1h30hrs on the phone trying to get it sorted nothing has happend. Send an email to a supervisor still no response. Find dstv service totally pathetic. Bad enough I am spending so much money to watch repeats and now to still get bad service. Redicilous.