IM
Isa M
1 reviews | Active since Aug 2017
17 Aug 2021, 09:08
Dstv Frustration
Dealing with Dstv is a headache, I really think the stuff is ***********. I upgraded my services as I wanted to watch the match & downgrade again. The consultant told me I will pay a difference of R120 & will be allowed to downgrade again after my payment date.
Now I call during my payment date they telling me I can't downgrade as I'm on price lot, I've already spent R60 on airtime while on hold now they not even call back. ?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Aug 2021, 10:08Hi Isa Mlambo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Aug 2021, 10:08
Official
Hi Isa Mlambo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team