VM
Vuyo M

1 reviews | Active since Jul 2021

26 Jul 2021, 17:04

DSTV Free Upgrade Rewards ****

After winning a free upgrade for 3 months, I was chqrged for those upgrades. Instead of paying R665, I was charged 1400+. Calles them 3 times with no solution. They've put me on hold for 25 minutes. When I finally get through, I was told the matter has been escalated and should receive a call soon or balance will change. None of that happened. I'm mad at Multichoice, they are total ****s. Free upgrade is not free, you'll be charged!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2021, 22:18
Official
Hi  Vuyo Matina , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team