DSTV - ********** Debit order deductions

<p>I have been trying to get my DSTV debit order deductions rectified since February this year. Despite numerous e-mails I have been totally unsuccessfull in getting my debit order deductions corrected. I am being overcharged each month and when I queried this I am just being told that they can see that I am being overcharged, but that only the correct amount is being paid off on my account. This means that the amounts that are being over deducted from my bank account is being diverted elswhere.</p> <p>I received one phone call from DSTV only to tell me that they can see that I am being overcharged but that there is unfortunately nothing that they can do about it and that they will have to escalate to their management and the financial department. This has been ongoing since February 2017 and I am still being overcharged on my debit order.</p> <p>I have asked for the direct contact details of the finance department or the manager, but this request is just being ignored.</p> <p>They have also now stopped answering any of my e-mails and I am not getting any response from them whatsoever.</p> <p>This is extremely poor service from them and totally unacceptable!!</p>