DSTV - ********** debit from my account - Check your debits!

<p>i made the mistake of trusting DSTV to deduct R108,00 for an upgrade. Instead, DSTV quietly debited my account for R2020.00!</p> <p>After i discovered the fruadulent debit, i contacted a Nonsikelelo at DSTV call centre, who referred me to a Mphila Mathebe who then confirmed that her manager Bokang Willem will contact me.; as call centre staff are not empowered. As expected, Bokang has not contacted me as yet. Am not surprised though; same consistent business behaviour and ethics as DSTV!</p> <p> </p> <p>Telephonic acknowledgement is that they realise the error on their side - but i will have to wait 7 days for my money! they asked me to go to my Bank and sort it out! </p> <p>DSTV debited my account within 24 hours.</p> <p> </p> <p>How can companies commit these kind of consumer ethics transgressions and get away from the Ombudsman, POPI Act, CPA ? now i get a bad credit rating from the bank because my account is in Negative, caused by DSTV?</p>