Dstv ********* services provider with foolish consultants

You guy are ********** and should be cancelled by every one currently using your services l wrote a review on 05/11/2022 and you said you will resolve my account issue but till date nothing has been done. On 12/11/2022 l went to Jabulani Mall DStv outlet to try and resolve my account issue l was told that my account has increased to R2500 due to a cancelation of contract l have never canceled any contract with you guy. Last year l had a price locked deal with my explorer decorder which l paid in full and completed. I don't understand when you guys talk about another Contract what the hell are you on about? Second my account has two different statements on whatup app my account balance is R 2500 and on the dstv app account balance is R 1719 l don't understand which is correct further more even if you say my account balance is R1719 FOR BECAUSE I AM SUPPOSED TO BE PAYING FOR FOLLOWING : MY SUBSCRIPTION OF R 480COMPACT PLUS EXTRA VIEW R 99 Plus 25GB subscription 140 Combining all my services l am supposed to be paying R719 Please explain why R2500 and R1700 on my account Statements reflecting for what. Please l need a senior management personal to deal with my issues because your consultant are also very clue less and foolish.