Dstv *****

On Friday 22nd of May i log onto the DSTV app to downgrade DSTV COMPACT PLUS. After i downgrade it shows my balance is R729. On Saturday night i check my balance again it shows about R1450. I phoned them immediatly. I spoke to Nthlangelani, she asured me that the amout due on the 25th of May is R729. I ask her but where do they find the amount, she said she cant tell me but the app is wrong, or maybe they have loaded the next account all ready. I ask her agin and she said my bill is only R729. Now tonight on the 25th of May they deduct R1029 from my account. Come one does DSTV realy know what is going on in there accounts dept. I am a DSTV subscriber for more than 20 years never have pay late, never did i complain. But now when i got a problem they are not even honest with me. We are all struggle now during this vuris time, i had to take a pay cut off 45%. Now they feel nothing for me, my medical aid must go off on the 28 there wont be enough money in my account i will have to pay an extra R115 for my debit order that will be rejected, I will be without medical aid, but what will they care. I ask her if i was in time with my cancellation she said yes. I think this is THEFT. I can assure you i will take this to the end i work for my money i had to take a pay cut, you not going to ***** my money that i can promise you. This is shocking what you do to your loyal cstomers. We are premium subscribers but you give some extra channels to the lower packages subscribers is this how you treat your loyal premium subscribers. Please dont think you can mess with me i wont leave it here i work hard for my money and you are not going to ***** it, i will rather feed some one in need. Believe me now you mess with the wrong person.