FN
Fiona N
1 reviews | Active since Oct 2014
04 Jan 2022, 13:16
DSTV *****
We cancelled our subscription from November 2021. However the debit order still took off for November. After complaining, we eventually received the refund. But now DSTV have just taken off 2 months subscription. What can they not understand about cancelling. Beware of giving them your bank details.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Jan 2022, 13:48Hi Fiona Nitzsche,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jan 2022, 13:48
Official
Hi Fiona Nitzsche,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
FN
Fiona N's updateReviewer Update
04 Jan 2022, 22:34The app will not let me sign in as we are not even in South Africa at the moment. The subscription is in my husband's name - C G Nitzsche *** and cell number ***.
FN
Fiona N's update04 Jan 2022, 22:34
Reviewer Update
The app will not let me sign in as we are not even in South Africa at the moment. The subscription is in my husband's name - C G Nitzsche *** and cell number ***.
FN
Fiona N's updateReviewer Update
11 Jan 2022, 13:22My husband phoned today and was put on hold for nearly 30 minutes. Please refund this money
FN
Fiona N's update11 Jan 2022, 13:22
Reviewer Update
My husband phoned today and was put on hold for nearly 30 minutes. Please refund this money