MT
Morweshadi T

1 reviews | Active since Jan 2021

28 Feb 2021, 18:58

DStv *****

Again DStv has indicated its level of incompotence as well as bad service. They have *******ly placed me on their system as a debit order holder and I have recently found out today at 18:45 from a consultant by the name of Shange that I am now a 24 month contract holder of which I did not authorize.

In essence DStv has to my understanding commited ***** and unless they explain how this has occurred I will be escalating the matter to the National consumer commission and any other relevant body.

This is a very disturbing ordeal to think how my personal information is being utilized without my consent and knowledge.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2021, 19:31
Official
Hi Morweshadi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team