Dstv *****

Hi I have been contacting Dstv from Friday because my account have been blocked even though I have paid my monthly premium. One agent I spoke to after not getting assistance throughout the whole day, the agent said that someone called them and activated a holiday account on my account. I have explained to them that I know nothing about that and I do not have a holiday home.

My account has not been fixed even though the agent said they will investigate and cancel this holiday home. The investigation has proven that It was not I who activated this new account , but till now my account is blocked.

Went to multi choice Randburg stated my claim they , had to deal with very rude agents said they will open a ***** case and this will take 72 hours. Like really are you kidding me throughout these three days what do you think my kids are watching the worst part it’s school holidays. Dstv is seriously abusing their power of being a monopoly business, just because we have no other options because they are the only company in South Africa the offers these services they now think this grants them a write to abuse their viewers.

Why is your system so week to the point of any person can call and activate things that the main member is not aware of. This is a serious security problem that multi choice needs to deal with like seriously.

And by the way it’s Tuesday today and still my account is blocks. The most annoying part is that I have already paid for this month. I guess Dstv is comfortable with taking my money and not delivering the service.

People I hope you’re reading this to see what ******** is Dstv. I am disgusted by these monopoly businesses.