1 reviews | Active since Oct 2019
DSTV *****
Can someone at Dstv please start doing your job!!!
A month ago I queried why I was being billed twice.. you initially tried to deny it.. then when you realised you were caught out, you said you would get back to me with feedback after investigating , turnaround time supposedly going to be 48 hrs. I have not received a word from you. I’ve now called you 10 times and sent you 6 reminder emails but you are clearly not interested in resolving this
I’m now starting to think that you have something to hide, and that you are happy to let this ***** continue, if this is your modes operandi I’m not going to take it lying down. Can some one please from your organisation explain why this is still not resolved and why I haven’t received any concrete feedback.. !! This is by far the worst customer service I’ve ever received.. congratulations Dstv !!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
