NZ
Ntuthuko Z
1 reviews | Active since Feb 2020
14 Jul 2022, 18:30
DSTV *****!!
The DSTV technical issue (E48-32) on channels 161 and 194 is still not resolved. These are some of the most watched channels by DSTV compact paying customers. DSTV has acknowledged that this is an issue on their side however they have no clue when this issue will be resolved while customers are expected to pay for channels which are not playing. This is beyond *****, this has *******ion written all over it.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Jul 2022, 19:28Hi Ntuthuko,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jul 2022, 19:28
Official
Hi Ntuthuko,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NZ
Ntuthuko Z's updateReviewer Update
14 Jul 2022, 21:12DSTV hello Peter Team, it's even more concerning seeing that you have a generic response to all DSTV complaints. I guess it's even pointless posting my complaint on hello Peter. I guess the next step will be the ombudsman'office after trying so hard to reach out to DSTV via different channels.
NZ
Ntuthuko Z's update14 Jul 2022, 21:12
Reviewer Update
DSTV hello Peter Team, it's even more concerning seeing that you have a generic response to all DSTV complaints. I guess it's even pointless posting my complaint on hello Peter. I guess the next step will be the ombudsman'office after trying so hard to reach out to DSTV via different channels.