RF
Ria F
1 reviews | Active since Nov 2015
14 May 2020, 05:46
DSTV *****
DSTV ***** They deducted a monthly subscription from my bank account on 2020-04-30 and I am not a customer Anymore for ten months. They informed my I must wait seven days for a refund and it is today the 14th and I have still not received a refund in this difficult time. I have made phone calls on my account and spoken to managers. I will open a ***** case today because this is unacceptable. System error is no excuse.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 May 2020, 07:17Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 May 2020, 07:17
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RF
Ria F's updateReviewer Update
14 May 2020, 10:22This is not acceptable as I am waiting since 2020-04-30 and was informed seven working days.
RF
Ria F's update14 May 2020, 10:22
Reviewer Update
This is not acceptable as I am waiting since 2020-04-30 and was informed seven working days.