HE
Hassan E

1 reviews | Active since Jan 2020

23 Jan 2020, 14:16

Dstv *****

Hi I am not too happy with dstv my service was cancelled in December and i was aware of it so when i cam back on the 7/12020 I paid and reactivated my service then on the 16/1/2020 they cancelled my service so I asked why they said that I had done a reversal I was confused now so the lady asked me are you harman a said lady I am hassan ebrahim dont you see it on my profile I asked so who is harman so she spoke there here manager and it was sorted out they said I must pay 200 and something I paid it it was reconnected now today 23/1/2020 they disconnected my service and it's still the same problem I am really frustrated now please can anyone help my number is ***

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jan 2020, 16:40
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
HE
Hassan E's update23 Jan 2020, 17:24
Reviewer Update
Hi thanks for the reply everytime I called in I was being told about a reversal and I was not aware of what was going on and that really confused me if only the correct info was given all this could of been avoided thanks