EE
Eric E

1 reviews | Active since Nov 2012

03 Jan 2017, 14:46

DSTV *****

<p>I cancelled my subscription on two accounts on your dstv self-service website on the 28-Dec for 1-Jan. It was scheduled on the scheduled changes page as well. 3-Jan I checked my account again and the packages was not cancelled. I phoned DSTV Customer Care and they said I can only be scheduled to be cancelled 1-Feb now. I will not pay and will fight this because I gave notice on 28-Dec, it is not my fault if DSTV made the mistake and I will not pay for DSTV's mistake.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2017, 15:45
Official

Dear Eric Earle

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team