SK
Sibusiso K
1 reviews | Active since Feb 2018
22 Dec 2020, 12:16
DSTV forced subscription.
I have been trying to cut the contract. They are not responding. It feels like I am forced to continue since they have debit order going.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Dec 2020, 16:08Hi Sibusiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Dec 2020, 16:08
Official
Hi Sibusiso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Dec 2020, 18:09Hi Sibusiso,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that your services has been scheduled to disconnect on the 25 December 2020. However the debit order will still run on the 25 December 2020.
I will then process a refund for which the funds will reflect into your banking account on the 29 December 2020.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that your services has been scheduled to disconnect on the 25 December 2020. However the debit order will still run on the 25 December 2020.
I will then process a refund for which the funds will reflect into your banking account on the 29 December 2020.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Dec 2020, 18:09
Official
Hi Sibusiso,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that your services has been scheduled to disconnect on the 25 December 2020. However the debit order will still run on the 25 December 2020.
I will then process a refund for which the funds will reflect into your banking account on the 29 December 2020.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have confirmed that your services has been scheduled to disconnect on the 25 December 2020. However the debit order will still run on the 25 December 2020.
I will then process a refund for which the funds will reflect into your banking account on the 29 December 2020.
Kind Regards,
DStv: Hello Peter Team
Best regards,