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makwetlatsepiso M
1 reviews | Active since Aug 2017
02 Nov 2023, 01:53
DSTV fluke and bad faith! You are disgusting in your disregard for customers!!!
This business does not even deserve a star! Every month I need to call the call centre to query my bill; only to be told by the agent that they are sorry that I am overcharged due to system error.What is worse this is the second or third malfunctioning decoder I have had from them that randomly disconnects or reboots! What’s worse it doesn’t alsayp pick up my internet. From a so called premium member I get the same response after spending a10 minutes of my airtime to log the complaint; I am told the problem is on my side. I feel ******ed and downright disrespected for money I pay in order to service my work imperatives!
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makwetlatsepiso M's updateReviewer Update
02 Nov 2023, 02:01Why is Hello Peter muting my language when I say disregarded? Believe me I have few choice words like ******ionate and false advertising; and bad faith! But I didn’t add them to my review because I knew you would protect the business and not publish!
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makwetlatsepiso M's update02 Nov 2023, 02:01
Reviewer Update
Why is Hello Peter muting my language when I say disregarded? Believe me I have few choice words like ******ionate and false advertising; and bad faith! But I didn’t add them to my review because I knew you would protect the business and not publish!
DStv (MultiChoice)'s replyOfficial
02 Nov 2023, 07:23Hi Tsepiso, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Nov 2023, 07:23
Official
Hi Tsepiso, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
