mM
marvin M

1 reviews | Active since Jun 2011

07 Jun 2024, 14:02

Dstv fix my account

Hi haven't been using DStv since 2021, now today the 7th I was sent an SMS to reconnect at a reduced rate for 3 months, I decide to pay via internet banking your system says 0.00 so I can't make payment..I call in they tell me my account is *****ulent? Why waste someone's time like that

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jun 2024, 14:27
Official
Hi Marvin Mafa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

mM
marvin M's update07 Jun 2024, 17:28
Reviewer Update
***, Sm mafa , 1747 mokwena street moletsane Soweto kindly resolve my account
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jun 2024, 12:40
Official
Hi Marvin,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 
Kindly note that your DStv account has an outstanding amount of R2071.14 for the year 2021.

Please email *** for detailed balance.

Kind Regards,
DStv: Hello Peter Team

Best regards,

mM
marvin M's update10 Jun 2024, 09:44
Reviewer Update
How's that possible cause you guys told me I won a amameme competition and I shouldn't pay for 3 months? So u guys set me up? ***