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Stefan T
1 reviews | Active since Jul 2011
12 Aug 2023, 11:46
Dstv fibre service disappointing
Customer service has been highly disappointing. Empty promises and always different responses from customer care consultants. No one can provide answers or solutions to my order or status of the delivery of my modem. Calls are always being escalated and promises of a Managers call to update. Dstv please get your house in order 🤬
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Aug 2023, 12:24Hi Stefan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Aug 2023, 12:24
Official
Hi Stefan,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Stefan T's updateReviewer Update
14 Aug 2023, 14:15I still have no answers regarding my fibre modem. Can someone please give me a call.
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Stefan T's update14 Aug 2023, 14:15
Reviewer Update
I still have no answers regarding my fibre modem. Can someone please give me a call.