ZM
Zodwa M
1 reviews | Active since Mar 2023
16 Mar 2023, 09:35
Dstv Fibre horror
I app**** for Dstv Fibre which they said they can't install fir me after delivering the hardware because I don't have Fibre coverage in my area. But now my account has been debited with money for the Fibre subscription. Why am I paying for a service I don't have and will never have. And again when I downgraded from Compact Plus to Compact am I not supposed to get a credit because I paid on the 15th and downgraded on the 19th.
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DStv (MultiChoice)'s replyOfficial
16 Mar 2023, 09:37Hi Zodwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Mar 2023, 09:37
Official
Hi Zodwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,