FE
Freddie E

1 reviews | Active since May 2014

12 Jun 2023, 10:44

DSTV FIBRE **** BE AWARE THEY WILL CHARGE YOU FOR SOMETHING YOU DONT HAVE

Stay away from DSTV **** they offer you Fibre and tell you they will only charge you once the Fibre is installed but that's not the truth they charge you immediately even though you don't have any Fibre installed from DSTV,theyust go and listen to the conversation that I had with the lady on the 26th May 2023 she promised that I will not pay now for Fibre but only after installation is done to my surprise the Fibre is already added to my payment and I will say again I will not pay my DSTV account until that amount is removed I can not and I will not pay for a service I don't have simple as that I have struggling to get this issue resolved please be aware of DSTV Fibre **** I will say again I refuse to pay my DSTV account until that Fibre package is removed because I don't have DSTV Fibre

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jun 2023, 10:47
Official
Hi Freddie, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team