jC
john C

1 reviews | Active since Oct 2022

31 Oct 2022, 17:14

dstv fibre and lte sales people are useless

i contacted DSTV about their fibre and LTE specials including dstv compact.

i asked 3 simple questions yet the sales person had no idea what i was talking about . BEE at its best.

i asked : 1- what is the FUP ( fair usage policy ) on the uncapped fibre sales lady had no idea 2- is the LTE a 5G connection sales lady responded yes 3-i then asked what speed can i expect on the 5G. She responded she thinks its 25mbs - i then said thats 4G speeds and not 5G She responded that she doesnt know.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Oct 2022, 17:19
Official
Hi  john, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
jC
john C's update31 Oct 2022, 18:08
Reviewer Update
YA YA im sure....im sure you wont do anything