dstv

DStv (MultiChoice)I have price lock ,premium and full functions on my home view. I phoned and switch to my holiday view with full services as paid by debit order. After 7(seven) calls they still do not know how to switch the full service as they call the Explora now a pvr with limited functions. Every time after all the security questions i must hear they wil escalate the call to price lock who will phone me. They never phoned !!! Bottom line : uneducated staff sitting in a call ceoned and switch to my holiday view with full services as paid by debit order. After 7(seven) calls they still do not know how to switch the full service as they call the Explora now a pvr with limited functions. Every time after all the security questions i must hear they wil escalate the call to price lock who will phone me. They never phoned !!! Bottom line : uneducated staff sitting in a call centre and can not switch full explorar functions to my holiday view > very frustrating !!!!