DSTV - Fat useless monopoly

DSTV Multichoice has become a fat lazy monopoly, staffed by people who cant read and dont give a damn about their customers Been trying to change ownwership of one decoder from one subscriber to another, they acknowledged receipt of my change of ownership forms and told it would take 24 hours A week later they have now lost the forms You can never speak to a human, and their whatsapp line is more of a frustration than a help DSTV has obviously become such a monopoly they dont care about their customers, believing they have no alternative Prove them wrong