DSTV false information about amount you need to pay.

I phone customer service on the 25th of July 2024 to asked for my bill and was told to pay 1380 for my dstv services to be connected until 31st of August 2024 and I paid the amount as requested by the agent. 5 days later my dstv is disconnected from viewing and I called again and asked why, only to be told that I must pay R456 to be connected again. I asked why they **** to me about the amount I was supposed to pay at first. I did not get any proper feedback until now all they can say is we apologize for that. Remember I'm using my Airtime to call them till now I'm disconnected. Dstv is a **** 😒 no professionalism from the stuff I saw wish they can have a competitors ill definitely leave multichoice.