MM
Monica M

1 reviews | Active since Nov 2017

29 Aug 2023, 16:34

DSTV false advertising promotions

DSTV offered me a reconnection of my compact susprcription fee of R339pm for 3 months via a link, I paid and it showed me a bigger amount that the R339, I paid R402 thinking that for the next 3 months I will be paying R339, |I now am paying and it is asking me for R470. I called the call centre and they say the offer had expired yet the offer expired on the 31st of July and I made my payment on the 23rd of July which their consultant confirmed. I wan to cancel all my families suspritions and get Netflix as we are being ****med and treated unfairley

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Aug 2023, 16:42
Official
Hi Monica, 
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team