SN
Siphokazi N

1 reviews | Active since Jan 2020

23 Jun 2021, 11:52

Dstv false advertising

I took out a price lock which is R549, now when I check my balance I must pay R709. This price lock I took it 10 days before the month end, why do I have to pay extra. The sales agent who helped me said its the installation fee money that is why I have to pay that amount.

When I took this package they said installation it is included with that R549.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jun 2021, 12:32
Official
Hi Siphokazi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team