SS
Sue S
1 reviews | Active since Jul 2018
30 Dec 2021, 16:14
DSTV - **** BILLING
I closed my account in 2017 by formally physically visiting the centre in Randburg. This month my account was debited for R829 again, without me asking to reset the account or anything. AFTER 5 years!! DSTV has a huge team that essentially is *********** and keeps taking money off unsuspecting customers in spite of formal closure of accounts.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Dec 2021, 18:00Hi Sue Singh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Dec 2021, 18:00
Official
Hi Sue Singh,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
SS
Sue S's updateReviewer Update
22 Jan 2022, 12:02First, this response had no action. I now have another unauthorized debit scheduled for R1560.
So drawing money from closed accounts continues.
So drawing money from closed accounts continues.
SS
Sue S's update22 Jan 2022, 12:02
Reviewer Update
First, this response had no action. I now have another unauthorized debit scheduled for R1560.
So drawing money from closed accounts continues.
So drawing money from closed accounts continues.