It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, we confirm that we have credited the re-connection fee that was charged to your account. Your account reflects a credit amount of R52.30 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply06 Jul 2015, 12:59
Official
Hello Tshepo19811,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, we confirm that we have credited the re-connection fee that was charged to your account. Your account reflects a credit amount of R52.30 as confirmed.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com