1 reviews | Active since Sept 2013
DSTV FAIL TO DELIVER
On sunday i have purchased a HD dstv from pick n pay woodmead, which they have told me to contact dstv in regards to installation. Which i have done yesterday i have spoke to a lady whom took down my details and she said some1 will contact me in 5 working days, however SURPRISE i have gotten a call 30-60mins after. This guy tells me his from dstv and will be coming over yesterday afternoon after 4pm i asked him if 16.45 was suitable for him, he said yes! i leave work early just to get home in time for these guys and they never rock up! i give this guy a call at 5.30 he said his on his way and will contact me when his outside my gate. its now 7pm and i call him and he keeps cutting my call. I really think that dstv have partnered with the wrong guys. it feels like dstv installation department was picked up directly from the street. i would tell everyone about this experience!!! Dissapointed
Dear Verosha
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,
Dear Verosha
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,