1 reviews | Active since Sept 2013
DSTV FAIL TO DELIVER
on sunday i have purchase a brand new HD DSTV from pick n pay wood mead. They have informed me that i should contact dstv directly for the installation. i have called dstv yesterday i have spoken to a lady whom assisted me with the booking and advise someone will be in contact with me in 3-5 days, Surprise in the next 30-60min a guy contacts me saying that he will come yesterday after 4pm to install so i asked him if 16.45 was suitable and he said yes! here i leave work early just to be there in time. and no1 rocks up i call him at 5.30 and he said his on his way, its now 7pm i call him again and he just keeps cutting my calls. DSTV have partnered with the wrong guys! it feels like these guys was picked up from the streets! i am disappointed with the level of service that dstv has to offer! i will share this bad experience with everyone on social media!
Dear Verosha
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Dear Verosha
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter