1 reviews | Active since Oct 2023
Dstv
I was happy with my Dstv subscription, u till I was called by a company called onAir, I was told It is a company working with multichoice and that I've been selected for a promotion were I'll be given a new dstv decoder( PVR) which will come with all the channels/ package I am subscribed too and a simcard that will be loaded with R50 every month, and I only need to pay R259 for two years for me to get the deal. I was happy to take the deal since I was now going to pay less for my dstv subscription, this morning I found out that I owe multichoice and my subscription is suspended, Onair had already debited their R259 and now I am unable to enjoy my dstv shows because I still need to pay multichoice and I can not afford because I've paid OnAir. I feel ****** and frustrated at the moment, I am disappointed In multichoice for allowing this company to disrupt the services of their customers and couse frustration to them, I really hope multichoice protect their customers by not allowing or partnering with such companies, I really had no issues with my Dstv subscription, until this happened.
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
