DSTV

A few months ago, Dstv did some maintenance to their systems. Since then, they cannot activate my holiday package. Yesterday was probably the tenth time trying to resolve this issue. I was left hanging on the phone for one hour and four minutes with no results after which I hung up. It appears that either the operator is not trained to at least check in with the customer every few minutes or just don't give a damn. I never thought the day would come when I experience worse service than what I got from Telkom, but it did. I have logged numerous faults and with promises from supervisors that the problem will be solved. I get absolutely no feedback and my situation remains the same with no end in site. I will not recomend them to anyone and I need to look at alternatives. Absolutely HORRIBLE !!!!