KM
Khomotso M

1 reviews | Active since Jun 2023

29 Jun 2023, 05:41

DStv ****

Earlier in June 2023 I requested downgrade from my package of R620 to R449, come end to my June subscription I’m told to pay R785, I asked why because I’m supposed to pay less for the month of July, I called the contact centre, spoke to fakazile Sithole for over 1 hour, she could not explain why should I pay more instead of less, I’m still without subscription even now because I can’t pay for what I don’t know.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jun 2023, 07:10
Official
Hi K****tso Molokwane, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team