1 reviews | Active since Feb 2017
DSTV EXPLORER FINANCE ACCOUNT
<p>I have trying to get hold of the department for more then three (3) weeks, every time in the begining i phoned they said to me that there was something wrong with there system, I am trying to sort out my account and still not sorted out, DSTV phone me today 17-02-2017 where they transferred me to the explorer account department and i was holding on for more then 50 minutes and then they drop the line, </p> <p>I do not know what to do to sort this account out with the bad service experience from DSTV explorer, I am trying to sort it out and the latest that they say is that they have a back list they need to sort out and i asked the back list takes them more then two (2) weeks to sort out </p> <p>But every month if they want to debit an account they can debit it but the service towards the customers are up to ****, No service at all for the last three (3) weeks, </p> <p>How can we solve this issue with DSTV???????????</p> <p>Thanks </p>
Good day Petrus
We are sincerely sorry for the unpleasant experience that you have had and appreciate that you have brought it to our attention.
The Price -Lock team will contact you shortly to assist .
We'll keep in touch .
Regards
Girly
Good day Petrus
We are sincerely sorry for the unpleasant experience that you have had and appreciate that you have brought it to our attention.
The Price -Lock team will contact you shortly to assist .
We'll keep in touch .
Regards
Girly
