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lK
lindiwe K

1 reviews | Active since Jul 2016

20 Jul 2016, 11:57

Dstv Explorer

<p>Hi</p> <p>I bought the explorer a year back or 2 years I don’t remember but a debit order of R149 goes through on my account.</p> <p>I never get a statement, I don’t even now how much still owe.</p> <p>The application was telephonic when the explorer was still new in the market. How long am I going to pay and when does the debit order stop?</p> <p>I have sent numerous emails but I never got an answer.</p> <p> </p>

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jul 2016, 05:55
Official

Dear Mrs LMK Khelemba

We are looking into your enquiry. Feedback will provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jul 2016, 06:41
Official

Dear Lindiwe Khelemba

Apologies for the delayed response.

We have referred your enquiry to the relevant department for urgent assistance. They will contact you directly with your concerns as soon as possible.

Regards

Elna

Best regards,

lK
lindiwe K's update26 Jul 2016, 10:00
Reviewer Update

I m still waiting

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2016, 13:52
Official

Dear Lindiwe Khelemba

Kindly be advised that your contract is with OnAirTV.

You may follow up by contacting their billing department directly on ***and choose Option 4 for a precise last debit order date and for the outstanding amount.

Regards

Elna

Best regards,

lK
lindiwe K's update26 Jul 2016, 14:07
Reviewer Update

thank you