DSTV EXPLORER
I called DSTV today to downgrade from premium to compact.. I spoke to a girl by the name of Prudence and instead of her downgrading me she has disconnected my service and now they cannot be put on. I have called dstv and i have to explain my story 100 times.. Each time i call i speak to a different person and cannot speak to anyone higher. DSTV service sucks,because they know they have no competition so they treat their customers like ****. I have wasted R100 airtime on them an not 1 person has the decency to call me and tell me how far they are with my query or why this is happening.. All i hear is the matter has been escalated
Dear Lynn-Raè Teniel Marais
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Lynn-Raè Teniel Marais
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Lynn
I tried to contact you today but could not reach you.
Our records show that the service was successfully downgraded to the Compact package. You should be able to access the picture.
I apologise for the delayed response and the inconvenience caused.
Please feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Lynn
I tried to contact you today but could not reach you.
Our records show that the service was successfully downgraded to the Compact package. You should be able to access the picture.
I apologise for the delayed response and the inconvenience caused.
Please feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,