1 reviews | Active since Sept 2012
<p>I think it is absolutely pathetic of how things have been dealt with since I got my DSTV Explorer. Every month I get cut off due to account being suspended (not paid) - yet it is paid and up-to-date, but because of poor systems they are unable to reconcile my account. I previously phoned and was informed to change the account number due to me changing from a normal dish to explorer in order to avoid the payment to reflect in my old account. I have done this, but to no avail they still fail in crediting my account correctly.</p> <p> </p> <p>I have had endless problems on a daily basis, that I have to unplug the explorer, wait for 5 seconds and then restart it again just to view live channels. </p> <p> </p> <p>I received a R2000 voucher from Makro for installation to be done by Bling Installations (just as pathetic) - They after 2 weeks of my phone call only came out to install the dish and then charged me an additional R1800 + for the installation. Of which my tv still goes off every hour without signal, and / or the ALL the live channels get disconnected.</p> <p> </p> <p>If my issues are not addressed today, I request that my services be cancelled as I am wasting money on phones calls of over 15 min at a time, and it is very very frustating watching a movie or rugby and get disconnected.</p>
Good day Chantel
We have tried to contact you to assist with your technical problem without any successes.
We confirm that the billing on your account has been corrected and adjusted accordingly.
Should your technical problem persist please advise us by return mail and we will assist you accordingly.
Regards
Rupert
Best regards,
Good day Chantel
We have tried to contact you to assist with your technical problem without any successes.
We confirm that the billing on your account has been corrected and adjusted accordingly.
Should your technical problem persist please advise us by return mail and we will assist you accordingly.
Regards
Rupert
Best regards,
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