JM
Jacques M

1 reviews | Active since Aug 2011

29 Jun 2016, 17:28

DSTV Explora with no access to renting on Box Office

<p>I purchased the DSTV Explora last year, but since then haven't been able to rent a Box Office movie. I have spoken to the Call Centre and logged complaints on their website, but no one has been able to assist. I was eventually asked via e-mail to contact the Box Office Dept which I did, only to be put on hold while they tried to find someone to assist. I was then told they would get someone to call me back and this to date has never happened.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jun 2016, 10:39
Official

Dear Jacques

Thank you for taking our call today.

As discussed, we will refer your query to the relevant department for further assistance.

They might contact you directly for more information. Also, feedback will be communicated to you once received.

Thank you for bringing this matter to our attention.

Kind regards

Dinah