DSTV Explora subscription deal NO DELIVERY

I contacted Dstv on the 5th of October 2015 to apply for the Explora Subscription deal at R849 per month as advertised. Within that same week someone from the DPP contacted me and my credit was approved by sms saying our Explora will be delivered within 3-5 days. <br> <br> It's the 23rd of NOVEMBER now, and still NO Explora. I called and am still calling Dstv every week to check up on the issue. No one person could give me a sufficient explanation. Only: \we will escalate this problem"\""I will send an email with high priority\"" \""we don't have the Dpp's number"